Alteration in size XS/S

SIAMOISE.FR

Alteration in size XS/S

€20

We offer you the possibility through this option to return your item SIAMOISE to the workshop so that our team can take care of its repair.

Processing time: 7/10 working days

Our team will take care of its original condition as much as possible but cannot guarantee its level of result depending on the condition of the part.

Please comment on your basket with the name of the model that will be returned as well as the service you want: overall restoration, stitch fluffing, suture, hem, damaged accessory, lost belt...

NO RETURNS for exchange, credit or refund will be accepted.

Do not dry clean.
Wash inside out at 30° delicate wash and preferably with similar colours.
Do not bleach and the use of a dryer is not recommended.
Iron inside out with a soft iron, bypassing the embroidery when there is one.

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🎁 CHRISTMAS 🎁

Extended Return Time

All orders placed from November 12 to December 24, 2024 will have an extended return period until January 6, 2025 inclusive.

Orders are processed within an average time of 72 working hours
Except for models on pre-order (or in production) whose delivery time may vary between 7 and 15 working days
(deadline specified in the data sheet for the models concerned)
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We deliver our creations to all countries in the world, without exception.

METROPOLITAN FRANCE 🇫🇷

Shipping from La Farlède in France.
Colissimo Delivery with Tracking (24/48 hour delay)
Delivery is FREE by Colissimo Home no minimum of purchase

EUROPE (Euro Zone) 🇪🇺

Colissimo delivery (deadline 48 hours/5 working days )
The delivery is FREE no minimum purchase via La Poste Nationale & Colissimo Domicile

WORLD & EUROPE (Outside Euro Zone) 🌍

Delivery La Poste Colissimo Chronopost
Delivery is FREE with no minimum purchase (tracked by our carriers national partners)

Import Tax

Customs taxes for exports outside the European Union, if they are requested upon receipt of the package, will be borne by you and are not the responsibility of SIAMOISE.
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Second Shipping Charges

The identity and address information transmitted during the order is the sole responsibility of the customer.
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SIAMOISE as well as the carrier would not be held responsible for the non-accuracy of the information transmitted not allowing the initial delivery of the order.
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In the event of unsuccessful delivery of your order, for reasons of "incomplete, incorrect address, or missing information" (non-exhaustive) not allowing the carrier to deliver your order, as well as in the event of non-collection of the package at a relay or postal point, carrier costs will be borne by the customer for any new shipment of the order (the price being variable depending on the area of delivery, FR, EU or World, click here).
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In the event that you do not wish a second delivery of your order, followed by a reimbursement request, transport and management costs (€20 flat rate) will be deducted from said reimbursement, even if the shipping costs shipping had been initially OFFERED by SIAMOISE when ordering.
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In the event that the package has been declared lost or damaged by our carrier, a second preparation and delivery will be made FREE of charge by SIAMOISE.

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